Closio AI · FAQ
Common questions.
Everything teams ask before they put an AI real estate agent on their phone lines.
What counts as one conversation?
One conversation is a 24-hour session with one unique prospect. No matter how many messages exchanged, 1 session = 1 conversation. If the same prospect messages again after 24h, that starts a new conversation.
Do I need a special phone number?
You can connect an SMS number and/or a WhatsApp Business number. We help you set it all up during onboarding (about 24 hours).
Can my team take over a conversation?
Anytime. Closio AI hands off automatically when a lead is hot, but your team can also jump into any conversation at any moment from the Closio dashboard.
Will the AI sound like a robot?
No. Closio AI is trained on real estate conversations and uses a natural, professional tone with the right emojis where appropriate. Prospects often don't realize they're chatting with AI.
What about leads from Instagram or Facebook?
Closio AI today focuses on SMS and WhatsApp, the channels where leads actually reply. Instagram and Facebook integration are on the roadmap as part of the full Closio CRM platform.
How do I get started?
Book a demo and we'll show you the AI agent live. Our team will then set up your number, upload your catalog, and configure the agent.
Still have questions?
Book a demo and see the AI agent reply to real leads. Best demo we can give.
Try the agent on WhatsApp